Unlocking Your Career Potential: Understanding the Deed Career Profile Tool in Modern Job Platforms

Introduction; Scope of this Policy.

In today’s digital age, managing your career effectively requires understanding the tools and platforms that facilitate job searching, application processes, and professional development. This policy, provided by obd2scanner.store as a content creator specializing in automotive repair careers, aims to shed light on a crucial aspect of modern career management: the “Deed Career Profile Tool”. While our expertise lies in automotive diagnostics and repair, we recognize the universal need for effective career tools across all sectors, including the automotive industry. This document will explore how such tools, exemplified by platforms like NEOGOV (whose privacy policy and terms of use we will analyze as a case study), collect, use, and protect your personal data in the context of career advancement. By understanding these policies, professionals in all fields, including automotive repair, can navigate online career platforms more confidently and utilize tools like a “deed career profile tool” to their full advantage. This policy applies to the personal data we discuss in the context of online career platforms and related applications, owned or controlled by entities like Govermentjobs.com, Inc. (DBA “NEOGOV”), including their brands NEOGOV.com, NEOED.com, PowerDMS.com, Governmentjobs.com, Schooljobs.com, and their mobile app(s) (collectively referred to as the “Services”), or affiliated companies (collectively referred to herein as “Governmentjobs”, “Schooljobs”, “NEOGOV”, “NEOED”, “PowerDMS”, “we”, “us”, or “our”).

By engaging with any part of these Services, you acknowledge that you have reviewed this policy, understand how your personal data will be processed as described herein, and agree to be legally bound by its terms. This policy is an integral part of the Terms of Use. Any terms not explicitly defined here will carry the same meaning as outlined in the Terms of Use. Any disputes related to privacy will be addressed under the Terms of Use and this policy, including the limitations on liability.

It’s important to note that this policy specifically excludes: (1) personal data managed by our Customers (employers utilizing our Services), which is governed by separate agreements and data processing agreements with these Customers; (2) personal data gathered by external sites linked to or accessible from our Services; (3) personal data that our partners may directly collect and manage from you; (4) personal data we collect and process about our employees or job applicants in response to our job postings; and, (5) non-personal data derived from personal data, including aggregated, de-identified, or anonymized data, statistical data, insights, or other predictive data that cannot be reverse-engineered to identify you personally (collectively, “De-Identified Platform Data”). We utilize De-Identified Platform Data to offer valuable insights to Customers, develop features and data services, and enhance our Services. Given that De-Identified Platform Data does not personally identify you, we reserve the right to use and disclose it at our discretion.

For the purposes of this policy, we act as the controller for the personal data discussed, except where explicitly stated in the “Where We Are a Service Provider” section below. This understanding is crucial for anyone aiming to build a strong “deed career profile,” as it highlights the importance of being informed about data handling practices on professional platforms.

Where We Are a Service Provider

Our Customers encompass a diverse range of organizations, from government bodies at the federal, state, local, and tribal levels to private businesses and educational institutions (including K-12 schools, colleges, universities, and vocational schools). These entities utilize our Services primarily for evaluating job applicants and managing their personnel relationships. In these scenarios, the Customer typically controls and manages the personal data collected, which can include sensitive information such as biometric data for time tracking, precise geolocation, health information, and demographic details like race and ethnicity pertinent to employment. We, in turn, process this personal data as a “data processor” or “service provider” as defined by relevant data protection laws. Our obligations in this role are clearly defined in our contracts and policies with Customers. It is the Customer, not us, who determines the types of personal data necessary to manage their interactions with you.

For example, if you apply for an automotive technician position through a platform utilizing our Services, or if your current auto repair shop uses our Services for employee management, the personal data collected about you is generally under the control of the employer (our Customer). This policy does not detail how our Customers process your personal data. We strongly advise you to review the Customer’s privacy policy to understand their specific data practices. For instance, if you applied for a mechanic position at a state automotive department, any inquiries about their data processing within our Services should be directed to that department.

In instances where we act as a data processor or service provider, our agreements with Customers mandate that we either direct you to contact the Customer directly or redirect your inquiry to them. This framework is essential to understand when considering how your “deed career profile” information is handled across different employment platforms.

Personal Data We Collect About You and Why.

This section outlines the general categories of personal data we may collect and the reasons behind this collection, including data collected and processed over the past year. Our collection and processing of personal data serve several key purposes: to provide you with the Services, to fulfill our contractual obligations to deliver Services to our Customers, to address your requests, and to pursue our legitimate business interests. We also automatically gather data as you use the Services and may collect additional personal data from external sources. Your personal data will only be collected and used for the purposes stated in this policy, with your explicit consent where required, or as mandated by law or regulation, including national security or law enforcement requirements. This transparency is vital for users aiming to control their “deed career profile” and online presence.

Information Provided by You.

We directly collect personal data from you when you interact with our Services via your computer, mobile device, or other devices, when you attend our events, or when you communicate with our team. The types of personal data we collect include:

Types of Personal Data	Why the Personal Data is collected
Identification, account, and contact data, including your name, username and password, professional or personal email address, professional or personal telephone phone number, and account preferences.	– To set up your account, manage our relationship with you and our Customers, and facilitate connections between you and our Customers for hiring and employment needs. This is fundamental for creating and maintaining your “deed career profile” on the platform. – To communicate with you and provide service-related information concerning your inquiries, feedback, event registrations, newsletters, surveys, technical updates, security alerts, account statements, support messages, policy updates, and relevant account notifications. – To inform you about our Services and events that may be of interest, based on our legitimate interest in direct marketing or your explicit consent. If you’ve made a purchase or inquired about our Services, we may send you information about similar services you might find useful. For details on managing these communications, see the “Your Data Rights and Choices” section. – To offer support services, address your requests, feedback, and questions, troubleshoot issues, and diagnose problems related to our Services. – To verify your identity, respond to legal obligations, enforce our legal agreements, prevent fraud or illegal activities, maintain security, and detect and prevent undesirable or abusive behavior.
Profile and employment data including your name, professional or personal postal address, professional or personal e-mail or telephone number, employer name and general location, job title or area of expertise, work experience and performance data, search history, job interest cards, education history, skills, certificates, and licenses.	– To manage our relationship with you and our Customers, and to facilitate the hiring and employment process between you and our Customers. This is directly relevant to building and showcasing your “deed career profile” to potential employers. – To provide personalized content, feature, and Service recommendations, including job search and application functionalities, matching you with employers and job listings, helping Customers find and contact you, and displaying targeted notifications and messages from Customers. – To enhance and modify our Services through data analysis, usage trend research, and feedback sessions. – To conduct research on employment and hiring trends across social, economic, and sectoral domains. – To provide support services, address your requests, feedback, and questions, troubleshoot issues, and diagnose problems related to our Services. – To verify your identity, respond to legal obligations, enforce our legal agreements, prevent fraud or illegal activities, maintain security, and detect and prevent undesirable or abusive behavior.
Communications and publication data including communication content within emails, phone and other voice recordings, online forms, chats, forums including our Customer Community, date and time of the communication, and the communication method.	– To improve, enhance, or modify the Services based on your feedback collected through feedback sessions or content you post within our Services or the Customer Community about your experience using our Services. This feedback loop helps refine the tools you use to manage your “deed career profile”. – To identify Services, events, newsletters, or contests that we believe will interest you and to notify you accordingly. – To provide support services, address your requests, feedback, and questions, troubleshoot issues, and diagnose problems related to our Services. – To verify your identity, respond to legal obligations, enforce our legal agreements, prevent fraud or illegal activities, maintain security, and detect and prevent undesirable or abusive behavior.
Contact preferences data including marketing content preferences, and the status of whether you opted-out of our marketing notices.	– To manage and track your communication preferences, identify trends in Service interactions, and assess the effectiveness of our communications. Managing these preferences is key to controlling your professional outreach and “deed career profile” visibility. – To make your profile visible to employers, depending on your chosen settings.
Transaction and billing data including the Service purchased, billing details, financial data corresponding to your selected method of payment (e.g. a credit card or a bank account number), which is collected by third-party payment processors on our or our customer’s behalf.	– To process your payments and billing for Services, facilitate payroll and tax Services for our Customers, and to detect and prevent fraud.

You may choose to voluntarily provide additional personal data through our Services that we do not specifically request and is not required for the intended data processing activity.

Information Collected Automatically.

With the assistance of our Service Providers, we automatically collect personal data about you, your device, and your interactions with our Services. This automatic data collection is crucial for understanding user behavior and improving platform functionality, which indirectly enhances tools like the “deed career profile tool” by making the overall platform more effective. The categories of personal data collected automatically include:

Types of Personal Data	Why the Personal Data is collected
Usage data including Services you purchase, IP address, webpages visited, what you click on, features you use, how often and when you use the Services (including the date and time of your access or use), general location of usage, jobs performed, Service configurations, browser type and version, browser language, internet service provider, domain name, error logs, e-mails you view, and the subject of the ads you click or scroll over; and, Device data including device address or other unique device identifying numbers, type of device, software and hardware attributes, your operating system, system and performance data, and mobile application permissions including cellular data, general geolocation, access to photos, camera, calendars, and reminders.	– To manage our relationship with you and our Customers, and to facilitate the hiring and employment process between you and our Customers. This data helps tailor the platform experience, including how your “deed career profile” is presented and utilized within the service. – To track your preferences and provide personalized content, feature, and Service recommendations. – To enhance and modify our Services. – To generate De-Identified Platform Data and conduct research on employment and hiring trends across social, economic, and sectoral domains. – If our Customer uses our mobile app or time and attendance services with clock-in/out features, we may collect fingerprint or facial ID data. More details are available in our Biometric Data Notice. – To verify your identity, respond to legal obligations, enforce our legal agreements, prevent fraud or illegal activities, maintain security, and detect and prevent undesirable or abusive behavior.
General Location data including your device’s location through data that indicates a country, state, city or postal code, and in certain instances, by tracking the latitude and longitude of your IP address, Wi-Fi address, or device.	– When a Customer utilizes our time clock features and you use them to clock in and out of work shifts. This location data can be relevant in certain employment contexts, though less directly related to the “deed career profile” itself. – To verify your identity, respond to legal obligations, enforce our legal agreements, prevent fraud or illegal activities, maintain security, and detect and prevent undesirable or abusive behavior.
Log and other automatic data collection including data about the nature of each access, IP address, ISP, files viewed, content changes in certain cases, operating systems, device type and timestamps, pages you view, links you click, touch stream data, movement, scroll, keystroke activity, browser type, access times, and third-party sites and services you were using before and after interacting with our Services.	– To track your preferences and provide personalized content, feature, and Service recommendations. – To enhance and modify our Services. – To ensure compatibility with other services and facilitate integration usage. – To generate De-Identified Platform Data and conduct research on employment and hiring trends across social, economic, and sectoral domains. – To verify your identity, respond to legal obligations, enforce our legal agreements, prevent fraud or illegal activities, maintain security, and detect and prevent undesirable or abusive behavior.
Cookies, pixel tags (“web beacons”), HTML Storage Objects, web tags, and embedded scripts within our communications and on our Services to collect data related to usage, location, device and logs.	– We use cookies and other tracking technologies for various purposes, including service provision, user authentication, security (e.g., fraud prevention and general service protection), preference tracking, personalized content and recommendations, delivering relevant web ads, and understanding website and communication usage. For more information, see the “Cookies and similar Tracking Technologies; “Do Not Track” section below. These technologies play a role in personalizing user experience, which can indirectly affect how users interact with and optimize their “deed career profile.”

Cookies and Similar Tracking Technologies

We and our service providers may employ various technologies to gather data about your device and your use of our Services, as detailed above. Most web browsers offer settings to manage the use of these technologies, allowing you to accept or reject some or all. However, disabling or controlling certain technologies may require additional steps. These technologies include:

Cookies: Small files with identifiers sent from a web server to a web browser, stored by the browser and your device. These identifiers are sent back to the server each time the browser requests a page. Cookies can be “persistent” (stored until their expiry date or user deletion) or “session” cookies (expiring at the end of a user session when the browser is closed).
Web beacons (web bugs or clear GIFs): Graphics on webpages or in emails designed to monitor page or message readership. Often invisible due to their small size (1×1 pixel), they are frequently used with cookies to track activity. Web beacons can add data to user profiles, count website visitors, and gather usage statistics.
HTML Storage Objects: Program code that collects data about your activity on our Services. This HTML is temporarily downloaded to your device while you are connected to our Services.

You can adjust your browser settings to receive notifications when cookies are being set or updated or to block cookies entirely. Consult your browser’s “Help” section for instructions (e.g., Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari). Blocking cookies may limit access to certain Service features and offerings. Understanding and managing these technologies is part of responsible online behavior when managing your “deed career profile.”

Online Analytics and Advertising

Online Analytics

We utilize third-party web analytics services like Google Analytics, Hubspot, LinkedIn, and Hotjar to analyze Service usage. These providers use technologies described earlier to help us understand how users interact with our Services, including identifying the referring website. The collected data is shared with or directly collected by these providers, who analyze your Service usage. We also use Google Analytics for advertising-related purposes. To opt out of Google Analytics data collection, you can install the Google Analytics Opt-out Browser Add-on here.

Tailored Online Advertising

We may personalize content and advertising using third-party advertising technologies to display relevant ads on our Services and other websites and applications you use. These technologies may include Google Ads, DoubleClick, Twitter, AddThis, ShareThis, and others. Ads are based on factors like page content, user-provided information (age, gender), searches, demographics, and other collected data. These ads can be based on your current or past activity and tailored to your interests.

We do not control or govern the use of cookies or other tracking technologies by non-affiliated third-party ad tech, ad servers, or ad networks. These third parties may offer opt-out options for ad targeting. For more information on tailored browser advertising and cookie control for tailored ads, visit the Network Advertising Initiative’s Consumer Opt-Out link or the Digital Advertising Alliance’s Consumer Opt-Out link. Opt-out options are also available in the “Rights Regarding Your Information” section below.

Opting out of tailored advertising does not prevent you from seeing ads, but they will be less relevant to your interests. We are not responsible for the opt-out links provided above and their accuracy or availability.

Information from Other Sources

We obtain your personal data from various third-party sources, including your employer (our Customer), data brokers, partners (including Marketplace partners), accreditation agencies, and event/webinar co-organizers and sponsors.

Partners. We use data from partners for joint product and marketing opportunities. For example, we receive profile data on background check and assessment statuses, payment processor updates, receipts and analytics for communications, and other profile data from integrated systems employers connect to our Services. If you use single sign-on services like Facebook, we import requested data from your account.

Data brokers. We purchase contact data to enhance and correct our contact and employment data, including name, email, phone number, employer details, job title, and expertise area.

Public sources. We collect personal data from public websites and government sources, including name, email, job title, employer, and professional expertise.

We combine your Service usage data with data from third parties and use it as described in this Policy. If you believe your personal data was improperly collected, please contact us at [email protected].

Information Collected When Using the PowerLine Application

The PowerLine Application (“App”) is designed to enhance mental wellbeing by providing information and connecting users with shared life experiences. If your employer sponsors your App access, we collect minimal personal data (name, email) to set up your access. Your interactions within the App are anonymous to other users, identified only by an anonymous identifier. Exercise caution when sharing personal data through the App. We collect usage data only as necessary for your App interactions, including:

Measurement data: App version, device model, OS version, language/region settings, timestamp.
Crash reports: Device state, device model, OS version, and software processes during crashes.
Usage and interactions: User behavior statistics for app interaction analysis and error reporting.

Information We Disclose.

We disclose personal data to third parties for the purposes outlined in this policy or as legally required. Below are the categories of entities we share personal data with, including disclosures over the past year.

To Customers.

We share personal data with our Customers (your current or potential employers) who use our services. For example, when you apply for a job, we disclose your personal data to the employer to facilitate the hiring process. If your employer uses our Services, your input data is accessible to their end users, subject to their security settings. If you subscribe to Access membership, we may share your data with Customers and their agents for recruitment. You can cancel Access membership anytime.

To Service Providers.

We disclose personal data to service providers who perform services on our behalf, such as support, data security, email, web hosting, research and analytics, data enrichment, marketing and advertising tracking, credit card processing, payroll, and customer conference coordination and CRM.

Research and Event Partners/Sponsors

We collaborate with entities for research, under privacy-protective controls. We publish or allow others to publish aggregated, anonymized, de-identified, or non-personal data insights.

If you download content or attend our events/webinars, we may share your data with sponsors. Sponsors may also control your personal data, subject to their privacy policies.

To Advertising Partners

As detailed in the “Online Analytics and Advertising” section, we may share your data with third-party advertising providers for targeted advertising and analytics purposes.

To other parties when you give your consent.

We may disclose personal data with your consent or when you publicly post it. Legally required consent is obtained before data transfer. For example, we share data with background check providers with applicant consent and Customer instruction.

During Service use, you may link to third-party websites not affiliated with us. We have no control over these websites, which may collect your personal data. Review their privacy policies to understand their data practices.

To other third parties where required by law.

We disclose data to comply with laws, regulations, legal processes, or government requests; investigate violations; enforce policies (Terms of Service, this Policy, contracts); detect, prevent, or address fraud; protect user rights, property, or safety; protect vital interests; and for legal claims or when legally required.

Mergers, Acquisitions, Dissolutions, Affiliates.

We may transfer data to entities acquiring our business units through mergers, acquisitions, or asset purchase, or in bankruptcy. We disclose data to affiliates with Customer consent for Service transitions or implementations.

International Users

We are based in the United States, and collected information will be transferred to, processed, and stored on our US servers, compliant with this Privacy Policy and applicable laws. US data protection laws may differ from your country’s laws. We take appropriate measures to protect your data in accordance with this Policy and applicable law, including using standard contractual clauses or other transfer mechanisms.

Your Data Rights and Choices

Marketing Communications

Subject to applicable law, we may send marketing emails. Opt out of email marketing at [email protected] or via unsubscribe instructions in emails. Opting out of marketing communications does not prevent administrative and transactional messages (e.g., legal term updates).

Rights Regarding Your Information

Depending on your jurisdiction, you may have rights under data protection laws regarding your “personal information” or “personal data.” You may request us to:

Inform you about categories of personal information collected/disclosed, sources, business/commercial purposes, and categories of third parties we share data with.
Provide access to and/or a copy of your personal information.
Correct or update your personal information.
Delete your personal information.
Provide information about financial incentives offered, if any.
Restrict or object to certain uses of your information.
Opt you out of profiling for decisions with legal or significant effects, if applicable.

Certain information may be exempt from these requests under applicable law. For example, some data is necessary to provide Services.

You may also opt out of “sales” of your data and “sharing/processing for targeted advertising.” If you are a California resident, see the “Notice to California Residents” section for more details on your rights.

You have the right not to be discriminated against for exercising your rights. We must verify your identity before responding to requests, possibly requiring verification of your name and email. If we cannot verify your identity, we may not be able to fulfill your request.

To exercise these rights, contact us at [email protected] with your name and request type or click here.

You may authorize an agent to make requests on your behalf with signed written permission or power of attorney. We may verify your identity before processing the agent’s request as legally permitted.

Depending on applicable law, you may appeal our decision to deny your request. We will provide appeal instructions in our denial response. You also have the right to lodge a complaint with a supervisory authority.

Notice of Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes

Residents of certain U.S. states may opt out of “sales” of their data and “sharing/processing for targeted advertising.”

As explained in “When We Disclose Your Information” and “Online Analytics and Advertising,” disclosing data to third-party advertising providers for targeted advertising or using advertising analytics partners may be considered a “sale” or “sharing/processing for targeted advertising” under applicable law.

To opt out of data disclosure considered “sales” for third parties’ commercial purposes or “sharing/processing” for targeted advertising, visit “Your Privacy Choices” in our Services footer. Opt-out is required on each device you use to access the Services.

We do not knowingly sell personal information of minors under 16.

Notice to California Residents

If you are a California resident, the CCPA requires us to provide additional information about: (1) the purposes for each category of personal information we collect; and (2) categories of third parties we disclose, share, and/or sell personal information to.

Under CCPA, “sharing” targets advertising based on consumer data from cross-website activity, and “selling” is disclosing data to third parties for monetary or valuable consideration. Our use of third-party analytics and online advertising may result in sharing online identifiers in a way considered a “sale” under CCPA.

Category of Personal Information	Purposes of Use	Categories of Third Parties to Which It was Disclosed	Categories of Third Parties to Which NeoGov “Shares” and “Sells” this Personal Information for Advertising/Analytics Purposes
Identifiers (e.g., name, User ID, address, email, phone, IP address, device info)	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Marketing/advertising; Legal purposes; Consent.	Affiliates; service providers; online advertising/analytics partners; legal entities; organizational transfer entities; consent.	Online advertising and analytics partners.
Profile data (employment/education history)	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Marketing/advertising; Legal purposes; Consent.	Affiliates; service providers; online advertising/analytics partners; legal entities; organizational transfer entities; consent.	Online advertising and analytics partners.
Sensitive personal information (e.g., bank account, insurance, credit card, race/ethnicity, payment info, login credentials)	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Legal purposes; Consent.	Affiliates; service providers; legal entities; organizational transfer entities; consent.	We do not share/sell.
Audio, electronic, visual, thermal, olfactory, or similar information (e.g., call/meeting recordings)	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Legal purposes; Consent.	Affiliates; service providers; legal entities; organizational transfer entities; consent.	We do not share/sell.
Commercial information (e.g., transaction/purchase records)	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Marketing/advertising; Legal purposes; Consent.	Affiliates; service providers; online advertising/analytics partners; legal entities; organizational transfer entities; consent.	Online advertising and analytics partners.
Internet/electronic network activity (e.g., Service interaction data)	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Marketing/advertising; Legal purposes; Consent.	Affiliates; service providers; online advertising/analytics partners; legal entities; organizational transfer entities; consent.	Online advertising and analytics partners.
General Geolocation data (inferred from IP)	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Legal purposes; Consent.	Affiliates; service providers; legal entities; organizational transfer entities; consent.	We do not share/sell.
User-generated content/feedback	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Legal purposes; Consent.	Affiliates; service providers; legal entities; organizational transfer entities; consent.	We do not share/sell.
Inferences drawn from identified information	Provide/maintain Services; Goods/services provision; Communication; Analytics/improvements; Marketing/advertising; Legal purposes; Consent.	Affiliates; service providers; online advertising/analytics partners; legal entities; organizational transfer entities; consent.	Online advertising and analytics partners.

See “Personal Data We Collect About You and Why” and “Information We Disclose” sections for details on categories, purposes, and third-party disclosures.

Your Choices Regarding “Sharing” and “Selling”

Opt out of sale/sharing of your data for online analytics and advertising at “Your Privacy Choices” in our Services footer. Opt-out required per device.

We recognize legally recognized browser-based opt-out preference signals.

Additional California Privacy Rights

California residents have rights detailed in “Rights Regarding Your Information.”

CCPA allows limiting use/disclosure of “sensitive personal information” for certain purposes. We do not use or disclose sensitive personal information beyond permitted business purposes under CCPA.

Shine the Light

California residents can request annual information about our disclosure of “personal information” to third parties for their direct marketing. Email requests to [email protected].

Do Not Track

We do not generally respond to browser-initiated DNT signals, as there is no industry-wide DNT framework, except for legally required browser-based opt-outs. Learn more about Do Not Track here.

Your Rights and Control under EU GDPR.

Data Controllers and Processors.

Customers control data collection, use, retention, and disclosure when using our Services for job postings, applicant evaluation, HR, and workforce training. Under GDPR, Customers are data controllers, and we are data processors. In other cases, like cookie usage or service communication, we determine processing means and purpose.

Lawful Basis for Processing.

For personal data under GDPR and ePrivacy Directive, we rely on legal bases including:

Consent. We seek consent for data processing, e.g., for marketing. You can withdraw consent anytime, without affecting prior lawful processing. Withdraw consent via prompts in messages, account settings, or by contacting support via privacy emails at the end of this Policy.

Legitimate Interest. We process data for legitimate interests like support, marketing (as legally permitted), illegal activity/security issue detection, and Service improvement. We balance our interests with your rights and risks before processing.

Performance of a Contract We process data to fulfill contractual obligations with you or Customers, e.g., payment processing for Service purchases.

Other Legal Bases. We may process data for legal obligations, court/regulator orders, vital interest protection, or to establish, exercise, or defend legal claims.

Automated Decision Making and Profiling.

We use an automated chat bot in some Services to screen requests and questions for FAQs, request tagging, routing to appropriate contacts, and service/response improvement. The chat bot is not fully automated and has no legal or significant impact on you.

Data Security and Integrity.

We implement physical, technical, and administrative safeguards to maintain data accuracy, integrity, and security, prevent unauthorized access, and ensure correct data use. Security measures consider harm risk, technology availability, industry practices, mitigation control effectiveness, and control sustainability.

Data transmission risk exists, and complete personal data security cannot be guaranteed. You are responsible for keeping login credentials (username, password) confidential.

Retention and Removal.

For personal data where we control processing purposes and means, data is kept no longer than necessary for the original collection purpose, when no longer relevant, or upon permissible request. When the original purpose ceases, we will delete or de-identify data (as legally permitted), or securely store it until deletion is possible. Data disposal ensures it cannot be reconstructed or read. For job applicants, De-Identified Platform Data may be retained after account closure as legally allowed.

When our Customer controls your personal data, our retention policies enable Customer compliance with their record retention needs. If a job applicant deletes their profile, their data is removed or de-identified in our applicant database but may persist in prior applications to Customers until Customer disposal. Contact the Customer for data rights enforcement in applications.

Right to Revise.

We may revise this Policy to reflect changes in our online information practices or legal compliance by posting a new version on our website. Material Policy changes will be appropriately notified as legally required. Continued Service use confirms your reading and understanding of the latest Policy version.

Contact Details.

Governmentjobs.com, Inc. (DBA “NEOGOV”) owns and operates this website. Our main business location is 2120 Park Place, Suite 100, El Segundo, CA 90245, USA. Contact us via email, phone, or mail using the details provided.

Privacy Contacts.

For Policy questions or concerns, call us at (877) 204-4442 or email [email protected]. Contact our data protection manager at [email protected].

Users with visual disabilities can use screen readers or text-to-speech tools to review this Policy. For access difficulties or to obtain a Policy copy, contact us using the details above.

Terms of Use

Effective date: December 04, 2023

Governmentjobs.com, Inc. D/B/A NEOGOV, including subsidiaries PowerDMS, Inc., Cuehit, Inc., Ragnasoft LLC (D/B/A/ PlanIT Schedule), and Design PD, LLC (D/B/A Agency360) (“NEOGOV”, “Company,” “we”, “our”, or “us”), offers web-based software-as-a-service applications (SaaS Applications) and maintains websites including www.neogov.com, www.neoed.com, www.powerdms.com, www.governmentjobs.com and www.schooljobs.com (Websites, and with SaaS Applications, Services).

By using the Services, you agree to these Terms of Use and our Privacy Policy (https://www.governmentjobs.com/careers/northcarolina/privacypolicy), whether you are a registered user, job seeker, or employer (“you” or “your”). If you disagree, do not use the Services. You waive rights requiring non-electronic signatures or records for contract legality, where legally permitted.

For paid subscriptions, Service features are defined by the Customer Contract between NEOGOV and your organization (Customer). Customer Contract terms prevail in case of conflict with these Terms of Use.

Using SaaS Applications for a Customer means you agree to these Terms of Use and Privacy Policy and are responsible for actions via your account, including third-party service use and data disclosure. If added to a SaaS Application, the administrator (not you) controls your use, including access, permissions, and third-party integrations. Content you submit may be managed by the administrator. Your account may be managed by the entity owning your account email domain.

Read these Terms of Use carefully before using the Services.

We may revise these Terms of Use at our discretion, effective immediately upon posting. Continued Service use after changes means you accept them. Check this page regularly for updates, as they are binding.

Eligibility. Services are for users 18+ years old capable of binding contracts. By using Services, you warrant you meet this age requirement. We are based in California, USA. Services are accessible globally but may be illegal in certain countries or for certain individuals. Access from outside the US is at your own initiative, with responsibility for local law compliance. Access from illegal territories is prohibited. You are responsible for US and applicable export/related statute and regulation compliance.
Accessing Services and Account Security. We grant a non-exclusive, limited, revocable, personal, non-transferable license to use Services, contingent on your compliance with these Terms of Use. Unless a Customer Contract allows Service use on a Customer’s behalf, use is limited to your own transactions. If using Services for a Customer, you warrant authorization to do so. Service access may require registration details or other information, which must be correct, current, and complete. All provided information is governed by the Privacy Policy, and you consent to actions consistent with it. Undefined terms inherit meanings from the Privacy Policy.

If you choose or receive login credentials (username, password, etc.), treat them as confidential and do not share them. Your account is personal, and you must not grant access to others.

Between you and others (including Customers), your account is yours. However, if a Customer purchased Services for your use, they can control access and receive usage reports.

Notify us immediately of unauthorized access or security breaches, assist in maintaining confidentiality, and help enforce our rights and comply with security breach notification laws. Use caution when accessing your account on public/shared computers. We may disable any login credentials if you violate these Terms of Use.
Term and Termination. Paid subscriptions (e.g., employer purchases) are annual and auto-renew annually unless either party gives 30-day non-renewal notice before term end (email sufficient). User/job seeker accounts can be terminated anytime. NEOGOV permission to use Services terminates automatically upon your Terms of Use violation. NEOGOV may terminate or suspend your account or Service access anytime for any reason, with or without notice, and may alter, suspend, or discontinue Services or any part thereof without notice. NEOGOV is not liable for Service changes or access suspension/termination.

Our rights to use and disclose your feedback survive termination.
Intellectual Property Rights. Services and NEOGOV Content (information, software, specifications, text, displays, images, video, audio, code, design, trademarks, etc.) are owned by NEOGOV and protected by US and international copyright, trademark, patent, trade secret, and other intellectual property laws. These Terms of Use allow Service use for personal, non-commercial use, or Customer internal business use, under specified license rights. No other licenses to NEOGOV Content are granted, except:

● Temporary RAM storage for accessing and viewing materials.

● Cached files by your web browser for display enhancement.

● Download of single copies of desktop, mobile, or other applications for personal, non-commercial use, subject to end-user license agreements.

No Service or content rights are transferred to you; all ungranted rights are reserved by us. Unauthorized Service use breaches these Terms of Use and may violate copyright, trademark, and other laws.
Trademarks. “NEOGOV,” “NEOED”, “Governmentjobs.com,” “Schooljobs.com,” “PowerDMS,” and certain other names/logos are our trademarks, as are related product/service names, design marks, and slogans (excluding partner marks). Use of our marks without written permission is prohibited. We retain rights in designated color schemes and column names within Services. Service “look and feel” (color combinations, button shapes, layout, design, etc.) are also our trademarks or copyrights.
Prohibited Uses. Use Services lawfully and according to these Terms of Use. You must not:
1. Submit or post malware (viruses, worms, etc.).
2. Create false identities, misrepresent identity, create profiles for others, post false/inaccurate resume info, or use another’s account.
3. Disclose unauthorized information (e.g., Customer confidential info).
4. Reproduce, distribute, modify, create derivatives of, publicly display/perform, republish, download, store, license, transfer, sell, transmit, or copy NEOGOV Content or Services, or sublicense Services.
5. Remove or alter legal notices, copyright/trademark, or proprietary rights notices from Service materials.
6. Reverse engineer, decompile, disassemble, or attempt to access Service source code or algorithms.
7. Commercially use Services or materials (except for Customer internal business use).
8. Use Services/NEOGOV Content in ways that cause confusion, disparage NEOGOV, interfere with Service operation or transactions, or disrupt others’ Service use.
9. Violate NEOGOV or others’ intellectual property rights, including unauthorized copying/distribution of others’ content.
You further agree not to use Services:
1. Violating any applicable law or regulation (including export laws).
2. Exploiting or harming minors.
3. Unlawfully using others’ personally identifiable information.
4. Transmitting unauthorized advertising/promotional material (spam, junk mail, etc.).
5. Sending unsolicited communications to users, or contacting users who opted out of contact.
6. Responding to job opportunities for reasons other than job application.
7. Engaging in conduct that restricts/inhibits Service use, harms NEOGOV or users, or exposes them to liability.
8. Using automated tools (page-scrape, robots, spiders, etc.) to access, copy, or monitor Services/NEOGOV Content or obtain materials not intentionally made available.
9. Attempting unauthorized Service access, or access to related systems/networks or NEOGOV servers, via hacking or illegitimate means.
10. Scanning or testing Service/network vulnerability, or breaching security/authentication measures.
11. Taking actions imposing unreasonable load on Service/NEOGOV infrastructure or networks, or interfering with Service operation.
12. Attacking Services via denial-of-service or distributed denial-of-service attacks.
13. Accessing Services to build competitive products, copy Service features/graphics, or facilitate competitive product assembly.
If your Service use requires industry-specific regulation compliance, you are solely responsible. Do not use Services to subject NEOGOV to such regulations without prior written agreement (e.g., handling “protected health information”).

Limit your access level to necessary tasks. Notify NEOGOV immediately if you believe you have excessive access.
Monitoring and Enforcement; Termination. We may monitor Services to (1) comply with laws, regulations, or government requests, (2) operate Services and protect our/user interests, and (3) for other necessary or appropriate purposes. Specifically, we may:
1. Remove/refuse to post User Contributions for any reason at our discretion.
2. Take action on User Contributions deemed necessary or appropriate, including for Terms of Use violations, liability risk, brand damage, user loss, ISP/supplier interference, or if abusive, disruptive, offensive, illegal, rights-violating, harmful, or infringing.
3. Disclose your identity to third parties claiming your posted material violates their rights (IP, privacy).
4. Take legal action for illegal/unauthorized Service use.
5. Terminate/suspend Service access for any or no reason, including Terms of Use violations. We may cooperate with law enforcement/court orders to disclose user identities. YOU WAIVE AND HOLD HARMLESS GOVERNMENTJOBS.COM, INC. AND AFFILIATES FROM CLAIMS ARISING FROM ACTIONS TAKEN DURING OR AS A CONSEQUENCE OF INVESTIGATIONS BY GOVERNMENTJOBS.COM, INC. OR LAW ENFORCEMENT.
We are not responsible for screening, policing, editing, or monitoring postings and encourage user discretion. We assume no liability for action/inaction regarding user/third-party content. We are not liable to anyone for activities described in this section.
Content Standards. These Content Standards apply to all User Contributions and Service use. User Contributions must comply with all applicable laws and regulations and must not:
1. Be defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
2. Promote sexually explicit/pornographic material, violence, or discrimination based on protected characteristics.
3. Infringe intellectual property or other rights.
4. Violate legal rights (privacy, publicity) or create civil/criminal liability, or conflict with Terms of Use/Privacy Policy.
5. Be deceptive.
6. Promote illegal activity or unlawful acts.
7. Cause annoyance, inconvenience, anxiety, embarrassment, alarm, or annoyance.
8. Impersonate others or misrepresent identity/affiliation.
9. Involve commercial activities/sales (contests, sweepstakes, advertising).
10. Imply endorsement by us or others if untrue.
You are solely responsible for the legality, accuracy, and completeness of all records, data, and information you provide in connection with these Terms of Use or Service use.
User Contributions. Services may include Interactive Services (message boards, forums, job boards) allowing users to post materials/content (User Contributions). User Contributions must comply with Content Standards. Posts are non-confidential and non-proprietary. You represent you have necessary posting rights and acknowledge we have no control over idea/information use after posting. By posting User Contributions, you grant us and affiliates a royalty-free, perpetual, irrevocable, transferable, non-exclusive right/license to use, reproduce, distribute, modify, display, etc., worldwide, without approval or consideration, in any media, for the term of content rights, and waive related claims. Despite this license, we are not publishers of User Contributions and act only as intermediaries enabling posting. We are not responsible for posting deletion/storage failure and recommend against posting confidential/sensitive information.

We are not obligated to edit/control User Contributions and are not responsible for them. You may encounter inaccurate, offensive, or objectionable User Contributions. You waive legal/equitable rights against NEOGOV regarding User Contributions. NEOGOV disclaims liability for User Contributions. Upon notification of non-compliant User Contributions, NEOGOV may investigate and decide at its discretion to remove them, reserving the right to do so anytime without notice.

You are responsible for your User Contributions, including legality, reliability, accuracy, and appropriateness. We are not liable to third parties for your or others’ User Contribution content/accuracy.
Text Message and Email Communications. We may offer text message and email notifications for notices, reminders, updates, support, admin messages, and HR-related notices from us or Customers, routed via third-party services.

SMS messages are sent per your preferences, only after opt-in. Opt-out by replying “OPTOUT” (all caps); opt-in again with “OPTIN”.

Job seekers can manage SMS receipt via account preferences, by contacting the Customer in question, or NEOGOV Support at [email protected].

By allowing SMS messages from NEOGOV/Customers, you agree to receive texts on your mobile phone, including automated messages. You certify you own/are authorized to use the mobile phone for SMS receipt.

You are responsible for mobile carrier data/text charges from Service use, including notifications. Message frequency varies. You may receive a subscription confirmation text. NEOGOV may suspend/terminate SMS messages for any reason, with or without notice.

SMS service depends on third-party provider functionality, which may cause delays. NEOGOV aims for timely alerts with accurate info but cannot guarantee delivery, timeliness, or accuracy. NEOGOV is not liable for alert delays, failures, misdirection, content errors, or actions taken/not taken based on alerts. Notify the Customer if your mobile number changes. NEOGOV DISCLAIMS ALL WARRANTIES REGARDING TELECOMMUNICATION SERVICES, INCLUDING AVAILABILITY, SECURITY INTRUSIONS, AND DISCLOSURE OF INFORMATION.
Copyright Infringement. Our policy responds to DMCA-compliant infringement notices. Infringing materials on Services can be identified and removed via our process. You agree to comply with this process if involved in copyright claims.

If you believe your copyrighted work is infringed, provide our copyright agent with written information as specified below. This process is solely for copyright infringement notification. We do not make legal decisions on infringement validity or defenses. Upon valid notice, we will remove/block access to infringing content. We may request more information from the notice provider. Under DMCA, we must notify the alleged infringer, who can send a counter-notification. Notices/counter-notices are legal notices, distinct from regular Service communications, and may be published/shared at our discretion. False notices/counter-notices may result in DMCA damages, including costs and attorneys’ fees. Consult an attorney if unsure about copyright infringement.

Send DMCA notices via written letter by regular mail only. Non-compliant notices may be ignored.

DMCA notice must:
1. Identify infringed copyrighted work(s).
2. Identify infringing content and provide location info on Service (screenshots recommended).
3. Provide copyright owner contact info (name, address, phone, email).
4. Provide alleged infringer contact info (email preferred), if available.
5. Include statement: “I have good faith belief that use of material is unauthorized.”
6. Include statement: “I swear, under penalty of perjury, that information is accurate and I am copyright owner or authorized agent.”
7. Be signed.
8. Be sent to our DMCA agent: NEOGOV Attention: DMCA Designated Agent 2120 Park Place, Suite 100 El Segundo, California 90245, or via email for job seekers: [email protected], and for Customers: [email protected].
Reliance on Information Posted. Service information is for general information only. We do not warrant information accuracy, completeness, or usefulness. Reliance on information is at your own risk. We disclaim liability from reliance on Service materials by you or any visitor.
Changes to the Services. Service content may be updated, but is not always complete or current. Material may be outdated, and we are not obligated to update it.
Relay of Content. NEOGOV relays content including resumes, applications, messages, etc. You authorize NEOGOV to send this content on your behalf. We process, monitor, review, store, and analyze content for data analysis, security, quality control, Terms of Use enforcement, content moderation, and Service improvement. Content delivery may be delayed or fail due to technical malfunction, and NEOGOV may notify you. Service use implies acknowledgement of this activity for Service quality and provisioning.
Linking to the Services and Social Media Features. You may link to our homepage fairly and legally without damaging our reputation or implying our association/endorsement without written consent. We may disable social media features and links anytime without notice.
Additional Terms for Third-Party Services. Services may link to third-party services outside NEOGOV (PowerLine, PowerEngage, etc.) or integrated with NEOGOV Services (background checks, skill assessors). NEOGOV does not perform or employ individuals for these services and does not supervise, direct, control, or monitor third parties.
1. Links and Third-Party Content on Services. Links to third-party sites/resources are for convenience only. We have no control over these and accept no responsibility for them or resulting loss/damage. We do not control these services or their content/malware risks. Dealings with third parties on Services are solely between you and them. We disclaim responsibility/liability for third-party materials, programs, products, and services on Services, and are not responsible for losses/damages from such dealings or third-party presence on Services. Accessing third-party websites linked to Services is at your own risk, subject to their terms of use. Read all third-party service terms and conditions.
2. Specific Third-Party Providers. Background Checks: Some Services let users use third-party background check services for applications. If you use background check services, you authorize NEOGOV to obtain your background check report and share it with Customers you apply to, and agree to background check companies’ terms of use. If using background checks on behalf of a Customer, you agree to lawful use and background check companies’ terms of use.
NEGOV is not an employer. NEOGOV does not control employer HR practices or employment decisions made using Services. Employers are solely responsible for their Service postings. NEOGOV is not an employer regarding your Service use and is not responsible for employment decisions made by entities posting jobs on Services. Employers are responsible for privacy, collection, use, retention, and processing of employer data, and providing notices as legally required.
NEOGOV is not a healthcare provider. NEOGOV may offer healthcare services through Services but is not a healthcare provider. NEOGOV facilitates access to telehealth, expert medical services, and emergency medical services, and is independent of healthcare providers and not responsible for their actions/omissions or communications. NEOGOV does not practice medicine.

Services do not provide medical advice or create healthcare provider/patient relationships. Service content is for information only, not healthcare provider advice. Consult your healthcare provider for medical questions. Call 911 or your healthcare provider for emergencies. NEOGOV IS NOT RESPONSIBLE OR LIABLE FOR ADVICE, TREATMENT, DIAGNOSIS, OR INFORMATION OBTAINED THROUGH SERVICES.
NEOGOV’s Disclaimers. We do not warrant that downloaded files from Services will be virus-free. You are responsible for anti-virus measures and data accuracy and maintaining external data recovery means.

NEOGOV IS NOT LIABLE FOR DAMAGES/COSTS DUE TO SERVICE DELIVERY DELAYS/INABILITY CAUSED BY EVENTS BEYOND REASONABLE CONTROL (ACTS OF GOD, LAW CHANGES, LABOR PROBLEMS, TRANSPORTATION DELAYS, SUPPLY UNAVAILABILITY, FIRE/EXPLOSION, RIOT, MILITARY ACTION, GOVERNMENT ACTIONS).

NEOGOV DOES NOT CONTROL DATA FLOW TO/FROM SERVICES AND THE INTERNET, WHICH DEPENDS ON THIRD-PARTY INTERNET SERVICES. THIRD-PARTY ACTIONS MAY IMPAIR/DISRUPT INTERNET CONNECTIONS. NEOGOV WILL MAKE REASONABLE EFFORTS TO REMEDY/AVOID SUCH EVENTS BUT CANNOT GUARANTEE THEY WILL NOT OCCUR AND DISCLAIMS RESULTING LIABILITY.

SERVICE USE, CONTENT, AND OBTAINED SERVICES/ITEMS ARE AT YOUR OWN RISK, PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES. NEOGOV DISCLAIMS WARRANTIES REGARDING COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF SERVICES. NEOGOV DOES NOT WARRANT THAT SERVICES WILL BE ACCURATE, ERROR-FREE, UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT SERVICES ARE VIRUS-FREE, OR THAT SERVICES WILL MEET YOUR NEEDS/EXPECTATIONS.

TO THE FULLEST EXTENT OF LAW, NEOGOV DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THIS DOES NOT AFFECT NON-EXCLUDABLE/NON-LIMITABLE WARRANTIES UNDER LAW.
Limitation on Liability. TO THE MAXIMUM EXTENT OF LAW, NEOGOV, AFFILIATES, LICENSORS, ETC., ARE NOT LIABLE TO YOU OR ANYONE ELSE ARISING FROM THIS AGREEMENT, INCLUDING SERVICE USE/INABILITY TO USE, UNDER ANY THEORY OF LIABILITY, FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING PERSONAL INJURY, EMOTIONAL DISTRESS, LOST REVENUE, BUSINESS INTERRUPTION, DATA LOSS, EVEN IF FORESEEABLE.

EXCEPT FOR DAMAGES FROM NEOGOV GROSS NEGLIGENCE/WILLFUL MISCONDUCT, NEOGOV TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT IS CAPPED AT ONE HUNDRED ($100.00) US DOLLARS.

THIS DOES NOT AFFECT NON-EXCLUDABLE/NON-LIMITABLE LIABILITY UNDER LAW.
Indemnification. To the extent permitted by law, you agree to indemnify and hold harmless NEOGOV, its affiliates, licensors, and service providers, and their personnel from claims, liabilities, damages, etc., arising from your Terms of Use violation or Service use, including User Contributions, unauthorized Service content use, or use of information from Services.
General. Unless stated otherwise, Terms of Use, Privacy Policy, and incorporated documents are the sole agreement between you and NEOGOV regarding Services, superseding prior agreements. You cannot assign Terms of Use without NEOGOV written consent. Waivers must be written and executed by the enforcing party. Services and Terms of Use are governed by California law, without regard to conflict of law provisions. Legal actions must be in federal/state courts in Los Angeles County, California, though we may sue you in your residence country. You waive jurisdiction/venue objections. We may require arbitration of disputes under American Arbitration Association Rules, applying California law, at our discretion.
Waiver and Severability. NEOGOV waiver of a Terms of Use term is not a further/continuing waiver or waiver of other terms. NEOGOV failure to assert a right is not a waiver of that right. If any Terms of Use provision is invalid, illegal, or unenforceable, it will be limited to the minimum extent necessary, and remaining provisions remain in effect.
E-Signatures.
1. E-Signature Provisioning & Consent. NEOGOV E-Forms and electronically signed services (E-Signatures) are for two parties (sending party/personnel or job seeker) to electronically sign documents. Using E-Signatures means you consent to electronic signatures and business transactions, and can access E-Signatures and signed documents electronically. Consent applies only to the specific document.
2. Right to Opt-Out of E-Signatures. You can opt out of E-Signatures and sign manually by notifying the sending party and obtaining a non-electronic document copy. Do not use E-Signatures to sign or return documents if opting out. NEOGOV is not responsible for providing non-electronic document versions.
3. Electronic Download. After electronically signing and returning a document, you can download/print a paper copy for free. Notify the sending party and stop using E-Signatures if you withdraw consent, but prior e-signatures remain legally valid.
4. E-Signature Validity. NEOGOV STATEMENTS ON ELECTRONIC DOCUMENT/SIGNATURE VALIDITY ARE FOR INFORMATION ONLY, NOT LEGAL ADVICE. ELECTRONIC SIGNATURES MAY NOT BE ENFORCEABLE FOR CERTAIN AGREEMENT TYPES UNDER LAW. NEOGOV DISCLAIMS RESPONSIBILITY FOR ENSURING E-SIGNATURE DOCUMENT VALIDITY/ENFORCEABILITY UNDER US OR ANY JURISDICTION’S LAWS. CONSULT LEGAL COUNSEL ON DOCUMENT VALIDITY.
Your Comments and Concerns.

This website is operated by Governmentjobs.com, Inc., 2120 Park Place, Suite 100, El Segundo, CA 90245.

For legal issues or problem reports, contact: Job Seekers: [email protected], Customers: [email protected].