How to Reset Your Canon PIXMA IP2770 Printer Using Service Tool V3400

As a content creator for obd2scanner.store and an auto repair expert, I often encounter various technical challenges. Printer issues, surprisingly, are a common frustration, much like car troubles. If you’re facing problems with your Canon PIXMA IP2770 printer, especially error messages indicating it needs a reset, you’ve come to the right place. Often, these issues can be resolved at home without needing to visit a service center. One effective method is to perform a reset using a specific utility known as the Canon Service Tool, particularly version V3400.

This guide will walk you through the process of resetting your Canon IP2770 printer using the Service Tool V3400. This method is known to be effective for resolving common errors, including the dreaded error 5B00, which indicates a full ink absorber. Let’s get started and bring your printer back to life.

Understanding When to Reset Your Canon PIXMA IP2770

Before diving into the reset process, it’s important to understand when a reset is necessary and appropriate. Canon IP2770 printers, like many inkjet printers, have an internal ink absorber pad that collects waste ink. Over time, this pad becomes full, triggering error messages and preventing the printer from functioning. Common scenarios where a reset is needed include:

Error 5B00 or similar error codes: These errors often indicate that the ink absorber pad is full and needs to be reset.
Persistent error messages: If your printer displays error messages that don’t disappear after basic troubleshooting steps like restarting or checking ink levels.
After replacing ink absorber pads: In some cases, after physically replacing the ink absorber pads (a more advanced procedure), a reset is necessary to tell the printer that the counter has been reset.

Important Note: While resetting can resolve many software-related errors, it’s not a universal fix. If you suspect hardware issues, such as mechanical problems or printhead malfunctions, a reset might not solve the problem, and professional service might be required.

What You’ll Need Before You Start

To reset your Canon IP2770 printer, you’ll need a few things:

A Windows Computer: The Canon Service Tool is a Windows-based application.
A USB Cable: To connect your printer to your computer.
Canon IP2770 Service Tool V3400: This is the specific software tool required for the reset.

Downloading Service Tool V3400

The Canon Service Tool is not officially distributed to the general public by Canon. It’s typically used by service technicians. However, it’s widely available online from various sources.

Caution: When downloading software from unofficial sources, always be cautious about potential malware. Download the Service Tool V3400 from a reputable website if possible. A quick web search for “Service Tool V3400 download” should provide several options.

Once you have downloaded the Service Tool V3400, typically it will be in a compressed format (like .zip or .rar). Extract the contents of the archive to a folder on your computer.

Step-by-Step Guide to Resetting Your Canon IP2770

Now, let’s proceed with the reset process. Follow these steps carefully:

Step 1: Enter Service Mode

Entering service mode is crucial as it allows the Service Tool to communicate with your printer at a deeper level and perform the reset functions.

Turn off your printer. Ensure the printer is completely powered down.
Press and hold the Resume button (the triangle in a circle button). While holding the Resume button, press and hold the Power button. Keep both buttons pressed.
Release the Resume button but keep holding the Power button.
Press the Resume button five times. Each press should be distinct.
Release both the Power and Resume buttons simultaneously.
The printer’s indicator light should blink green and then remain solid green, indicating it has entered service mode. Your computer may also recognize a new device connected. This is normal.

Step 2: Prepare Your Printer

Ensure your printer is ready for the reset process:

Load paper into the printer. You’ll need at least a couple of sheets of paper. The printer will print out a service page during the reset process to confirm its status.

Step 3: Resetting with Service Tool V3400

Now, we will use the Service Tool V3400 software to perform the reset.

Open the Service Tool V3400 software. Navigate to the folder where you extracted the Service Tool V3400 and run the executable file (usually named ServiceTool_V3400.exe or similar).
In the Service Tool interface, locate the “Clear Ink Counter” section. Usually, it’s in the top-left area of the window.
Under “Clear Ink Counter,” find the “Absorber” dropdown menu. Change the selection from whatever is currently selected to “Main.”
Click the “Set” button next to the “Main” option. Wait for a moment. The printer should start printing a page with diagnostic information. One of the lines on this printed page should read “D=000*0.”
Next, find the “Ink Absorber Counter” section in the Service Tool. It’s usually located below the “Clear Ink Counter” section.
Similar to step 3, in the “Ink Absorber Counter” section, change the “Absorber” dropdown to “Main.”
Click the “Set” button next to the “Main” option in the “Ink Absorber Counter” section. A pop-up message “A function was finished” should appear. Click “OK.”
Locate and click the “EEPROM” button in the Service Tool. A new window might appear. In this new window, leave the settings at their default values (Paper = RearTray is usually the default). Click “OK.” The printer will print another page automatically.
Examine the printed page. Look for the line “TPAGE(TTL=00000).” The numbers after TTL might vary slightly, but “TTL=00000” is a good indication of a successful reset.

Completing the Reset and Testing Your Printer

Turn off your Canon IP2770 printer. Power it down completely.
Turn your printer back on.
Test your printer. Try printing a test document from your computer to ensure the reset was successful and the printer is functioning correctly.

If you followed these steps correctly, your Canon IP2770 printer should now be reset and working properly. You should be able to print documents without encountering the previous error messages.

Troubleshooting Tip: If the Service Tool V3400 does not work or you encounter issues, ensure you have correctly entered service mode and that your USB connection is stable. In rare cases, trying a different version of the Service Tool (like V1074, although V3400 is generally recommended for IP2770) might be necessary, but V3400 is usually effective.

By following this guide, you should be able to effectively reset your Canon PIXMA IP2770 printer and resolve common errors, saving you time and potential service costs.